Returns & Refunds

Returns & Refunds

Your satisfaction matters to us. If you are not completely happy with your purchase, you may return eligible items within 30 days of delivery.

Return Eligibility

• Items must be returned within 30 days of the delivery date.
• Items should be unopened, unused, and in their original packaging.
• Products must not be damaged, tampered with, or past their expiration date.

For health and safety reasons, certain items are not eligible for return, including opened personal care products, perishable items, and products that cannot be resold for hygiene reasons.

Damaged or Defective Items

If you received a damaged, defective, or incorrect item, please contact us within 48 hours of delivery with your order number and photos of the issue. We will replace the item or issue a refund, including any return shipping costs.

How to Start a Return

1. Contact us at Info@HollyHillVitamins.com or call (215) 361-7770 with your order number and the reason for the return.
2. Our team will provide return instructions and the correct return address.
3. Pack the item securely in its original packaging and ship it to the address provided.

Refunds

Once we receive and inspect your returned item, we will notify you of the status. Approved refunds are issued to the original payment method within 5–10 business days after the return is processed. The time for the refund to appear on your statement depends on your bank or card issuer.

Return Shipping Costs

Return shipping costs are the customer’s responsibility unless the return is due to an error on our part or a damaged/defective item.

Exchanges

If you would like to exchange an item for a different product, please contact us. We will arrange the exchange and let you know if any price difference applies.